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1. What are cookies
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work, to improve efficiency and to provide information to the site owner. Similar technologies such as pixels, tags and local storage perform comparable functions, and we refer to all of these as "cookies" in this policy.
Cookies can be "session" cookies, which are deleted when you close your browser, or "persistent" cookies, which remain on your device for a set period or until you delete them. They can also be "first party" cookies set by us, or "third party" cookies set by other organisations whose services we use.
2. How we use cookies
We use cookies to:
- Make our website and payment pages work correctly and securely.
- Remember choices you make so that your experience is smoother.
- Understand how visitors use our site so that we can improve it.
- Help protect against fraud and misuse.
We only use non essential cookies, such as those for analytics, where you have given your consent.
3. Categories of cookies we use
The cookies we may use fall into the following categories:
| Category | Purpose | Consent needed |
|---|---|---|
| Strictly necessary | Essential for the website and payment pages to function, for example maintaining a secure session while you pay and remembering items during a transaction. The service cannot work properly without these. | No, always active |
| Functional | Remember choices and preferences you make, such as language or display settings, to give you a more personalised experience. | Yes |
| Performance and analytics | Help us understand how visitors interact with our site by collecting information on an aggregated basis, such as which pages are visited most often. This helps us improve the service. | Yes |
| Targeting and marketing | Used to measure the effectiveness of any campaigns and, where applicable, to show relevant messages. We only set these where you have agreed. | Yes |
Strictly necessary cookies are exempt from consent because they are required to deliver a service you have requested. All other categories are only set with your consent, which you can change at any time.
4. Third party cookies
Some cookies may be set by trusted third parties that provide services on our behalf, such as our payment providers and, where used, analytics providers. These third parties process data in accordance with their own privacy and cookie policies. We recommend reviewing their policies to understand how they use cookies.
5. Your consent
When you first visit our website, and periodically afterwards, you can choose which categories of non essential cookies to allow. By continuing to use the site with non essential cookies enabled, you consent to our use of those cookies as described in this policy. You can withdraw or change your consent at any time using the methods below.
6. Managing your cookies
You have several ways to control cookies:
- Browser settings. Most browsers let you view, delete and block cookies. Look in the privacy or settings section of your browser. Please note that blocking strictly necessary cookies may prevent parts of the service, including payment, from working.
- Device settings. Mobile devices offer controls for advertising identifiers and tracking.
- Analytics opt out. Where we use analytics tools, you can often opt out through the provider's own controls.
For more general guidance on cookies and how to manage them across different browsers, you may find independent resources such as aboutcookies.org helpful. Guidance is also published by the Information Commissioner's Office at ico.org.uk.
7. Changes to this policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal or regulatory reasons. When we make changes, we will update the date at the top of this page.
8. How to contact us
If you have any questions about our use of cookies, please contact us:
Whitmore Trading Ltd, trading as TapPark
167-169 Great Portland Street, London, England, W1W 5PF
Email: privacy@tappark.co.uk
For more detail on how we handle personal data, please read our Privacy Policy.